Legal documents

Notices, terms and conditions of the BGates Service. Each document shows its version and the date from which it applies: when the substance changes, the version changes, and anyone with an account will be asked to accept it again.

If someone else has authorised you to open an entrance, the document that concerns you is the notice for people who open the entrance.

• Privacy NoticeWho processes your data when you use BGates or when someone authorises your number, for what purposes, for how long, and what you can ask for.Version 2026.10.27-1, in force since 27 October 2026
• Notice for people authorised to open an entranceWho gave us your number, what is recorded when you open, for how long, and how to have yourself removed.Version 2026.09.22-1, in force since 22 September 2026
• Cookie and Local Storage NoticeWhat we store on your device when you use the BGates website or Service: technical tools everywhere and, only on the public website and only if you accept them, Google Analytics statistics.Version 2026.10.27-1, in force since 27 October 2026
• Terms and Conditions of Use of the ServiceWhat the Service does and does not do, what you have to do, what we are liable for and what we are not.Version 2026.09.24-1, in force since 24 September 2026
• Acceptable Use RulesWhat you may and may not do with the BGates Service, what happens if these rules are breached and how to report misuse.Version 2026.09.22-1, in force since 22 September 2026
• Security Rules for Accounts, Numbers, QR Codes and PhonesWhat you need to do to keep your Account, your number, the QR codes and the Device under your control, and what to do straight away when something goes wrong.Version 2026.10.20-1, in force since 20 October 2026
• Data Retention PolicyHow long we keep each category of data, why exactly that long, what happens when the period expires and where the technical rule that carries it out is located.Version 2026.10.20-1, in force since 20 October 2026
• Specific Terms for Customers and AdministratorsWhat anyone who decides which numbers open an Entrance must ensure: entitlement to administer it, information to people, revocations, QR codes, the Device password and the annexed Data Processing Agreement.Version 2026.09.22-1, in force since 22 September 2026
• Data Processing Agreement (Art. 28 GDPR)What BGates does, and does not do, with the personal data it processes on behalf of the Customer: instructions, confidentiality, security, sub-processors, data subjects' rights, breaches, audits and return of the data.Version 2026.09.22-1, in force since 22 September 2026
• Terms of Sale for SubscriptionsWhat the Plan includes, how much it costs, how long it lasts, how it renews, how to cancel, how to withdraw and what guarantee you have on the Device.Version 2026.09.24-1, in force since 24 September 2026
• Suppliers and sub-processorsWho the suppliers that BGates uses to provide the Service are, what data each one receives, where it is located, with which safeguard the data leave Europe and how you are notified when the list changes.Version 2026.10.27-1, in force since 27 October 2026
• Data Breach and Incident ManagementWhat we do, in what order and how quickly when something goes wrong: how we notice, whom we notify, by when, what you must do and what we tell you afterwards.Version 2026.09.22-1, in force since 22 September 2026
• Limitations of Liability and Availability of the ServiceWhat the Service depends on, what we are liable for, what you are liable for, and what the law does not allow us to limit in any case.Version 2026.09.22-1, in force since 22 September 2026
• Legal NoticeWho publishes the BGates website, who owns the texts, images and trade marks, how the photographs are made, what the reviews and prices you read are worth, and which law applies.Version 2026.10.27-1, in force since 27 October 2026